Handling of personal information
2024-06-12
The Showa and early Heisei eras are now nostalgic... paper emergency contact networks were distributed at schools. The names and contact information of individual students were written there, but at some point they disappeared.
This is because the Personal Information Protection Law was enacted, personal names, dates of birth, addresses, phone numbers, etc. are no longer disclosed.
What is the Personal Information Protection Law...
Information such as name, gender, date of birth, address, etc. is important information relating to personal privacy.
On the other hand, there is also an aspect where services can be improved and work efficiency can be improved in various fields such as government, medical care, and business by utilizing such information.
Therefore, the “Personal Information Protection Law,” which aims to protect individual rights and interests, was enacted in Heisei 15/5, and fully enforced in Heisei 17/4.
For each company, personal information and customer information are important corporate information assets and are at the core of corporate strategy.
However, in recent years, the number of damage caused by personal information leaks has been increasing year by year.
It is said that in 2023, the number of lost accidents and the number of people leaked information reached a record high.
(※Reference:TSR Data Insight | Tokyo Shoko Research (tsr-net.co.jp))
Personal Information Leakage Incidents/Accidents No matter the size of an individual or company, anyone can be a victim.
On the other hand, there is also a possibility that people unknowingly talk about internal business information to family and friends in casual conversations, and as that information spreads, they may become perpetrators.
Our company undertakes cleaning of hospitals and factories in sanitary environment improvement work.
Since cleaning workers work close to customers on a daily basis, there is a possibility that they can know customer information and internal information, but they should never show or talk about this information “legally,” “contractually,” or “due to social norms,” even if they are relatives.
It's basic, but I think it's important to be aware on a regular basis.
Guidelines on personal information protection in the building maintenance business have also been established.
(From the National Building Maintenance Associationuntitled (j-bma.or.jp))
Information leaks may result in liability for damages, so be careful not to easily talk about information etc. to third parties!
Contact
Please feel free to contact us if you have any problems with improving the environment.
